Timber Ridge Contact Information

Problems Regarding the Common Elements

The Timber Ridge Managing Agent, Heritage Management, is responsible for only those conditions involving the Common Elements. The Common Elements include not only physical property such as roads, walkways, lawns, pool and tennis court, but the exterior of all units, e.g. outside walls, roofs, window frames, walks and driveways as well as the structural elements. The Declaration of Condominium contained in the original Offering Plan contains a more complete description of the "Common Elements".

Contact the Managing Agent:

Heritage Management

C/O: Kevin Cullin

P.O. Box 265

339 Rt. 202

Somers, New York, 10589

Tel: 914-276-2619

Email: kcullen@heritagemanage.com

For non-emergencies, the Heritage Management office is open from 8:00 am to 4:30 pm, Monday through Friday for conducting routine business matters. In an after hours emergency, a call to the Heritage office number (24 hours a day) will direct the caller to dial a live operator who will follow a predetermined procedure to reach the Agent.

Other requests to the Managing Agent for non-emergency service or other information should be put in writing to the Heritage Management office to ensure a timely and satisfactory response. Do not include letters or other correspondence with your monthly common charge payments, which go directly to a bank lockbox at the bank and not to the office of the Managing Agent.

Problems Regarding the Interior of Units

Contacts for interior problems are handled privately by the Unit Owner whether or not it's an emergency. Leaky faucets and/or toilets, appliance malfunctions, air conditioner malfunctions, thermostat malfunctions, door and/or window breakage, fireplace and heat flues, dryer venting, as well as unit circuit breakers and/or interior plumbing or electrical problems, are considered the individual Unit Owner's responsibility. For the remedial work involved with any of these problems, the Unit Owner must make private arrangements.

Contacting the Board of Managers

In addition to conducting the Annual Meeting, the Board of Managers convenes regularly throughout the year to manage the business of the Condominium. The Board's primary responsibility to manage the affairs of the Condominium, but it serves also to consider the concerns and requests of the individual Unit Owners and residents.

Contact Individual Board Members (Area Code 914):

* Contacting the Managing Agent Section was taken verbatim from the Timber Ridge Condominium Information Guide/Rules and Regulations distributed to all Unit Owners on October 2009.